I’ve owned seven properties over the years, and have experienced a wide variety of realtor expertise … everything from the “quite good” to the “so-so”. As such, I have plenty of comparison stories going into this review. I can honestly say that having Paula as a seller’s realtor has been my first experience working with a truly GREAT professional.
From start to finish, Paula handled every detail with the utmost care. She understands that people buying and selling real estate are dealing with some of the most important and complex transactions in their lives, and this shows in all of her communications. I recall at one point referring to her as the “Queen of Follow-Through!”
One thing separates a great realtor from all the rest is how he or she handles the “blips” or “glitches” that sometimes arise during sales. I experienced such a “blip” during my recent sale, when the closing took longer than expected. Paula was terrific. Not only was she supportive, with speedy responses to all of my concerns, she was appropriately assertive in communications with other parties. Her extensive background with all of the paperwork and procedures involved helped calm a number of frayed nerves.
Paula’s advice from the very beginning proved extremely valuable. One thing she and I discussed early on was an appropriate listing price. While it’s tempting as a seller to try and get as much as possible, the biggest mistake one can make is listing a property too high early on, and then getting stuck with an aging listing. (I know - I’ve made that mistake more than once in the past.) Paula had done her research before coming to my home, and suggested a listing price based on her research. I went with that price, and sure enough, we had multiple offers in a few days. She somehow manages to take some of the stress out of buying and selling!
I wish I could give her more than five stars! :-)